Here’s what to do when working with a manipulative member of your team.
Don’t enable their behavior
You don’t have to sweep their actions under the rug.
Liz Kislik, author and president of Liz Kislik Associates, writes in the Harvard Business Review that you should “refuse to keep secrets or to act as interpreter in ways that normalize underhanded behavior. Instead, be direct and straightforward, and hold your ground. These schemers may treat you like a trusted insider, feeding you tidbits about other people’s inadequacies and failures, as if only you have the perspective and discretion to understand what’s important. Don’t be taken in by the implied flattery. Ask for details and specifics to flush out their intent: ‘I’m not sure I understand what you mean. Why are you telling me this? What is it you’re asking me to do?’”
Make sure you can hold your own
You can choose how you react to their statements.
Joyce E. A. Russell, organizational psychologist and vice dean and the director of the Executive Coaching and Leadership Development Program at the University of Maryland’s Robert H. Smith School of Business, writes in The Washington Post that you shouldn’t “let them guilt trip you.”
She provides this script:
“If they try this (‘You don’t care about all the work I am doing for you.’), you could turn it back on them (‘I do care, and now it seems like you don’t appreciate how much I care’),” Russell writes.
Don’t just let their actions pass you by.
“Observe patterns in the manipulative Read More Here